Florida Eye Clinic at 2875 Maguire Rd in Windermere, Florida

Customer Reviews about Florida Eye Clinic

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  So this location is okay. I wouldn't recommend it but I didn't have any issues either. The receptionist is a little ditzy, which resulted in a few issues on my appointment. First, my birth year was 20 years off. Second, when she handed me my next appointment slip, she wrote the day's date instead of the date of my appointment so I had to call back to get the correct information. Finally, the eye technician (not the doctor) was complaining to me about the receptionist during my appointment. It was very uncomfortable. Dr. Pamela is amazing though. She was so knowledgeable, friendly, and efficient. I just wish her staff was a bit more professional. Update 4 months later: I have decided to change my review from 3 stars to one star and will be finding a new eye doctor for my family and I. As I previously said, Dr Pamela is excellent but her staff is infuriating. When I ordered my glasses in October of 2016, I never received a call saying they were ready. Eventually I had to reach out to them and their response was they had called me multiple times and left messages. Today I called about my contacts that I ordered in March 2017. She said that they called multiple times but received a message saying my number could not be reached. I told her this has happened before and the problem must be with the eye clinic because everyone else can get a hold of me. Theresa became defensive and immediately said they contact loads of patients everyday and don't have an issue. Personally, I think she never called me and instead wrote down and excuse. This eye clinic is unprofessional and I'll choose to take my business someplace else where they can actually call their customers and treat them with respect.
  July 26, 2017

  by Elizabeth Nixon
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  Love them. Dr Helbling is great. She know just how to distract me to complete the tests needed. I can't say enough about the staff. Dawn is hilarious, we joke about almost everything. Jackie & Theresa are warm and inviting. They are also great when I have to pick out new glasses. They have always taken great care of me.
  April 18, 2017

  by Bob Costello

Opening hours Closed now

Tomorrow: 09:00 am — 05:00 pm

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About Florida Eye Clinic in Windermere